FREQUENTLY ASKED QUESTIONS

 

 

Mission - To serve you with high-quality treats and products

Vision - Be the most dominant customized treats company in the Houston area

Passion - To make your sweet dreams come to life

 

Cake pop vs Cake bites?

A cake pop is created from a fully baked cake. The cake is crumbled and mixed with frosting to create a dough-like consistency, its standard size it about 1 oz. They are then hand-rolled or sculpted into the desired shape and dipped into chocolate melts. Cakepops can be of various flavors. They are great treated for all types of events; bridal invites, just - because, bridal showers, weddings, congratulatory celebrations, baby showers, birthdays, house warmings, gift baskets, and a lot more! Cakepops typically are attached to a stick and cake bites are not attached to sticks.

Why Kabsykreations?

Kabsykreations is a home-based, licensed small business that designs and creates unique and customized treats for you and your events.  Every treat is made with passion and love as our mission is to ‘make your sweet dreams come to life’. Treats are made using real, whole ingredients like flavor extracts, purees, and juices. Be sure to email us with particular questions/concerns.

How long in advance can I place an order?

2-3 weeks is ideal.

However, larger quantity requests of at least 7-10 DOZEN, and depending on detail (corporate, events, weddings, etc.) need to be booked at least 2 months or more in advance (rush fees may apply for accommodations, especially during peak seasons) to adjust the calendar for smaller local orders accordingly.

Since I make all cakes to order, I would like to make sure I have ample time to bake and focus on designing your request. Some orders may require special ordered supplies.

If for some reason you need a last-minute order, I will try my best to work with you, there will be a rush fee.

Do you make vegan, gluten, and/or nut-free cake pops?

These can be made to order, please ask for additional details. There are limited flavors for these options. Nevertheless, since I sometimes use nuts to bake I cannot provide a 100% guarantee they are hypoallergenic. So you consume at your own risk.

Do I need to refrigerate my cake pops?

Refrigeration is not necessary. Once the cake pop has been dipped, the cake is considered sealed by the outer candy layer for freshness. The cake is fully cooked and includes shelf-stable ingredients. However, refrigeration may prolong the shelf life for a few more days and prevent excess moisture inside of the cake pops, especially when they are made with a cake that contains fruit.

Unless sealed in an air-tight container, refrigeration could cause condensation and ruin the integrity of your cake pops.

Store them at room temperature in a cool, dry place, avoiding humidity, unless we provide you specific instructions upon releasing your order.

DO NOT DISPLAY THE CAKE POPS IN DIRECT SUNLIGHT, NEAR HEAT, OR FOR PROLONGED PERIODS OF TIME OUTDOORS.

In how many days will Cakepops expire?

Your pops are prepared with freshness in mind. From the date in which you receive them, they are good for up to 5 days. While shelf-life varies, it is not recommended that you consume your cake pops after 7 days without refrigeration. Consume at your own risk.

Certain ingredients (such as fruit etc.) may create more moisture within the candy coating.

Can I order less than a dozen cakepops?

Cakepops are sold ONLY by the dozen (12+ per order) due to the sizes of the cake batches, as well as the kreative prep and labor involved.

However, we sometimes sell have featured flavors (http://www.facebook.com/kabsykreation) in smaller gift sets of 6-8.

‘LIKE’ us (http://www.facebook.com/kabsykreation) for promotional offers!

What are my options for receiving my order?

I try to accommodate pick up and delivery based on the customer’s needs. Orders may be picked up at the medical center located in Houston, TX, or delivered for a fee, based on the recipient’s location. All customers are notified prior to the deadline of their order status so that time can be scheduled in advance.

Pick up and delivery hours may vary.

What are my payment options?

Orders less than $100 MUST be paid for in full at the time of the request via PayPal, or Zelle(if applicable). This covers expenses for needed supplies, labor, design planning, and above all, secures your order. If you are unable to do this, please communicate this at the time in which you place your order.

Cash is also an acceptable form of payment if you are within the area.

Any orders of $150 or more (such as for larger events) require a non-refundable 50% retainer. The remaining balance is due 2 weeks before pickup/delivery or depending on the pending orders on the calendar. PayPal and cash are accepted. No checks, please.

There may be no cancellations or refunds. Payments are final.

Read more about our cancellation and refund policy.

Does my product fit your needs? Please keep in mind the following:

  • Kabsykreations specializes in cake pops & dipped treats occasionally by flash sale ONLY.

  • If you have a nut allergy, we use great caution to accommodate your needs, however, we occasionally do use nuts in our premises and recommend consumption only at your own risk. Allergies may limit our ability to use certain ingredients AND your design request. Be sure to inform us when placing your order!

  • Gluten-Free & Vegan options are available. (Classic Cake Pops Only)

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